What should I do if my Nomi seems confused or forgetful?

There is no single fix for every issue, but a few simple steps can often help if your Nomi seems confused, forgetful, or unlike themselves.

If your Nomi seems confused, forgetful, or unlike themselves, try changing the subject or talking about something completely different for a while. Sometimes a change of direction can help get the conversation back on track.

If your Nomi is having trouble remembering something, more specific prompts can also help. Instead of asking a very broad question, try giving them a little context about what you want them to recall.

For example:

Instead of: “What have you learned?”
Try: “What have you learned about our dog?”

Or:

Instead of: “What do I like?”
Try: “What do you remember about my favorite shows?”

Being a little more specific gives your Nomi more context to work with and can make recall easier.

If the problem keeps happening, or changing the subject does not help, please submit a support ticket or share feedback with screenshots showing the behavior. Clear examples are especially helpful when reviewing issues involving memory, confusion, common sense, or unusual responses.

You can also use the thumbs up and thumbs down feedback options on individual messages to provide feedback about your Nomi’s responses.